What Should I Do When I Have A Plumbing Emergency?

Writen by
Guy's Team
April 30, 2024
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Unexpected plumbing emergencies can be stressful, leading to damage in your home and causing a lot of inconveniences. However, knowing how to react to these situations is key to mitigating the damage. With 42 years of experience in the field, Guy's Plumbing, Heating & Air, located in Amarillo, Texas, offers you an immediate solution for any plumbing emergency you might experience.

1. Recognize the Signs of a Plumbing Emergency

Understanding the early signs of a plumbing emergency can help you minimize damage and act quickly. Here are some indications:

  • Leaks and Floods: Water accumulating where it shouldn't be is a clear sign. Water spots on ceilings, puddles in your basement, or flooding around appliances can indicate a leak.
  • Low Water Pressure: If the water flow from your faucets or shower heads has decreased significantly, it could mean there's a serious issue in your plumbing system.
  • Odd Smells: Pungent or unusual smells coming from your drains or pipes are often signs of clogs or sewer line issues.
  • Strange Noises: Banging, rattling, or gurgling sounds from your pipes could be caused by high water pressure or blockages.

2. Immediate Steps to Take

Once you identify a plumbing emergency, taking immediate action can minimize the damage. Here's what you should do:

  • Shut Off The Water: Find the main water valve and shut it off. If the issue is specific to an appliance, such as a toilet or a washing machine, you should be able to find a dedicated shut-off valve for that appliance.
  • Shut Off The Water Heater: In certain cases, like leaks or severe pipe damage, turning off the water heater avoids any damage to the unit.
  • Open Drains and Spigots: After shutting off the water, open spigots to drain the remaining water in your pipes. This can help reduce pressure in your plumbing system.
  • Call a Professional: Once the immediate crisis is controlled, call Guy's Plumbing, Heating & Air. Our team has decades of experience handling all sorts of plumbing emergencies and will provide prompt, effective service.

3. How Guy's Plumbing, Heating & Air Can Help

For over four decades, we've been serving Amarillo, TX, and surrounding communities. Here's how we can help:

  • Quick Response: We understand the urgency of plumbing issues and ensure our team is dispatched promptly.
  • Experienced Professionals: Our team comprises certified, experienced professionals who can quickly assess the situation and provide an effective solution.
  • Comprehensive Service: Whether it's a blocked drain, a burst pipe, a broken water heater, or a sewer line issue, we are equipped to handle any plumbing problem.
  • Preventive Measures: Besides fixing your current issue, we also provide advice on how to prevent such emergencies in the future.

4. Understanding the Role of Routine Maintenance

Preventive maintenance is crucial in avoiding unexpected plumbing emergencies. At Guy's Plumbing, Heating & Air, we recommend regular plumbing maintenance, which includes:

  • Inspection: Routine inspection of your plumbing system can identify potential issues before they become major problems.
  • Drain Cleaning: Regular drain cleaning can help avoid clogs and backup, prolonging the life of your plumbing system.
  • Water Heater Maintenance: Regular servicing of your water heater can increase its efficiency and lifespan.
  • Pipe Maintenance: Seasonal inspection and maintenance of your pipes can prevent them from freezing in winter or developing leaks.

5. Establishing a Relationship with a Trusted Plumber

Building a relationship with a trusted plumber offers peace of mind to handle a plumbing emergency. Knowing there's a professional who understands your home’s plumbing system can be invaluable when an emergency plumber is necessary. Not only can a trusted plumber like Guy's Plumbing, Heating & Air provide emergency plumbing services, but they can also provide regular maintenance and inspections to prevent emergencies from occurring. They can diagnose problems early and fix them quickly, preventing more extensive damage and costly repairs.
In addition to emergency services and maintenance, a trusted plumber can also offer advice and recommendations for upgrading your plumbing system. They can help you choose energy-efficient options, such as high-efficiency toilets and water heaters, which can save you money on your energy bills.
When you work with a professional plumber you can trust that they will prioritize your safety and satisfaction. They will provide honest and transparent communication throughout the entire process, ensuring that you understand the work being done and the cost associated with it.
Overall, building a relationship with a trusted plumber can give you peace of mind that your plumbing needs are in good hands. With their expertise, experience, and commitment to customer service, they can help keep your plumbing system running smoothly for years to come.


Don't panic but don't delay during an emergency. Shut off the water supply to prevent water damage, call our team at Guy's Plumbing Heating & Air for help right away, and limit the damage as much as possible. Our licensed and experienced plumbers provide fast, effective solutions for any plumbing emergency in Amarillo and the surrounding areas. Once your crisis has been resolved, rely on us for preventative maintenance and upgrades to avoid expensive and stressful emergencies in the future. Call a plumber at (806) 358-4759 or contact us online to schedule an estimate or emergency plumbing repairs today.